See how DevOps decisions affect the business

A team-based simulation where participants work through the strategic and technical choices in a DevOps transformation, seeing the consequences of each decision across development practices, ways of working and business performance.

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Leading Companies

Why a simulation

DevOps transformation involves decisions that unfold over months and years. The relationships between technology choices, ways of working and business performance are hard to convey in a workshop or presentation, because the consequences arrive too slowly and depend on each other too heavily to be visible in a single sitting.

This simulation compresses that timeline. Teams work through an entire transformation in a single session, trying different approaches and seeing what each one delivers to the business.

Months and years in one session

A DevOps transformation takes months and years to show its full effect. The simulation compresses it.

Room to try things

Teams test different approaches and see what each delivers, which nobody gets to do in a live transformation.

[Audience]

Who this is for

Technology vendors

Partners and sales teams who understand how ITSM capabilities connect to business outcomes sell differently. The simulation gives them that understanding through experience rather than product training, so they can articulate value in terms that resonate with the businesses they are selling to.

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Training providers

Designed to sit alongside foundation programmes, giving delegates a practical context for the theory they have been taught. Participants apply their learning in a safe environment before carrying it back into the workplace, which improves retention and relevance.

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Enterprises

For organisations at the start of, or mid-way through, a service management transformation, the simulation builds shared understanding across teams at different levels. Leaders and practitioners experience the same journey, creating better alignment on priorities

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[Coverage]

What it covers

The simulation spans the full ITSM operating model.

CI/CD
Continuous testing
Automation
APIs
Microservices
DevOps
ITIL
Agile
Lean
Kanban
Value stream mapping
Service desk
Monitoring
Observability

[Process]

How a session runs

Participants take on the role of leading a business through a DevOps transformation, analysing performance data and selecting which technologies and ways of working to introduce across each monthly cycle. The simulation tracks the impact of those decisions on business performance, showing how choices compound and how the sequence of transformation activities affects the outcome.

Each cycle represents one month of operations. Sessions run with teams of three to five, virtually or in person, and are led throughout by an instructor.

“The best things about the platform is it being a gaming tool which allows users to feel and do things as if in real life.”

Sarah Mitchell

Head of IT - International Exhibition Organisation

Ready to talk?

Tell us what you're working on and we'll discuss whether a simulation would help. Email or a call, whichever suits you.