FAQ

Participants run a realistic business scenario, analysing performance data and selecting which technology practices or capabilities to implement across multiple rounds. Each round advances the business through months of operations, with the dashboard updating immediately to reflect the consequences of each decision. Teams see directly how their choices affect availability, support costs, customer satisfaction, and business performance.

It depends on the objective. For marketing and sales events, outcomes can be delivered within 2 hours. For content-rich education programmes, sessions can run up to six hours. The simulations can also be delivered across shorter sessions over multiple days if that suits the audience or programme structure. Most facilitated team sessions run between three and four hours.

The simulations are highly scalable and independent of group size. They work for both small coaching sessions and large conference events, with the platform supporting 25 to 600 or more concurrent participants.

Participants can work individually or in teams. Where teams are used, groups of three to four work best, allowing discussion and collaboration in the decision-making process. Teams compete on a leaderboard, with scores aggregated across rounds.

Yes. Virtual delivery uses a video conferencing tool to facilitate the session alongside the simulation platform, which participants access via browser. This works for fully virtual events, hybrid events where some participants are in the room, and others are remote, and in-person sessions.

The simulations are web-based and accessed via a standard browser on a laptop or desktop. No downloads or installations are required beyond an internet connection.

The right simulation depends on what you need participants to understand, who the audience is, and how you plan to deliver it. Our Find the Right Simulation page walks through the key questions. If you are still unsure, get in touch, and we can help you work out the right approach.

The process starts with SXP working with you to identify the capabilities and outcomes you need to communicate. Those are then translated into simulation strategies, so participants experience your platform's approach directly. SXP manages the build and works with you to test and refine the simulation before deployment. As your platform evolves, the simulation can be updated to reflect new capabilities. Find out more on our Technology Vendors page.

Yes. Simulations can be used before a course to introduce the subject and provide context, during a course at specific points to reinforce learning outcomes, or after a course to bring the learning to life and support its application back in the workplace.

Content pending – awaiting input from Henry/Jason.

Content pending – awaiting input from Henry/Jason.

SXP provides facilitator onboarding for education partners and enterprises who want to deliver sessions independently. This enables clients to run sessions at their own pace and scale without relying on SXP for every delivery.

Content pending – awaiting further detail from Henry/Jason.

Content pending – awaiting input from Henry/Jason.

Both. Simulations work as standalone sessions, for example, at a conference or marketing event, and as a component within a broader learning or enablement programme. The objective and audience determine how best to use them.

Content pending – awaiting input from Henry/Jason.

Content pending – awaiting input from Henry/Jason.

The simulation handles the mechanics, so facilitators can focus on reviewing and discussing learning outcomes rather than managing the platform. SXP provides facilitator onboarding and, for education partners and enterprises who want to deliver sessions independently, a train-the-trainer programme.

Content pending – awaiting input from Henry/Jason.

Licensing models vary depending on whether you are a technology vendor, education provider, or enterprise, and whether you are interested in an off-the-shelf simulation or a vendor-configured variant. Get in touch, and we can discuss the right approach for your situation.

The simulations work across a wide range of audiences, from senior leaders to operational teams, and from people new to the subject to experienced practitioners. The focus and facilitation style adjust to the audience rather than to the simulation itself.