Experience value first.
Build buy-in. Reduce risk.

SXP simulations let teams experience the value of a product, capability or change in realistic business scenarios, compressing months or years of impact into hours. That first-hand experience builds buy-in, gives sellers the confidence to sell the product and turns learning into lasting change.

[what we do]

We make change less uncertain

People resist change when they can't see what it means for them. Faced with uncertainty, they stay with what they know, even when new technology or ways of working could improve performance.

SXP simulations let teams experience the value of technology before they need to act on it, running realistic business scenarios and seeing months or years of impact unfold across the business in hours. That first-hand experience builds understanding, confidence and buy-in, helping teams adopt change faster and giving sellers a feel for a customer's challenges and how their solutions fit.

[01] Technology Vendors

Enable your teams to sell with confidence

Sellers are more effective when they've experienced the challenges customers face and seen how your platform helps solve them. In an SXP simulation, they make solution decisions in realistic business scenarios and see the impact on the customer's business, giving them stronger value stories for prospects.

From pitch to renewal

Use simulations across sales kick-offs, partner roadshows, prospect workshops, onboarding, expansion and renewals.

Experience beats documentation

Sellers who've seen your platform create value explain it better than those relying on decks and documentation.

[02] Education & Training Organisations

Delegates remember more by doing than by listening

Passive learning can explain best practice, but active learning helps people understand how to use it. SXP simulations align with your content so participants can apply the concepts in realistic business scenarios, make decisions and see the impact on a business like theirs.

Learning by doing

Participants make decisions, see the consequences and understand how concepts translate into business outcomes.

Flexible to fit your programmes

Run as a standalone workshop or embed in certification courses, delivered online or face to face alongside your existing curriculum.

[03] Enterprises

Prepare your people to embrace change

Change moves faster when leadership, delivery teams and end users share the same understanding before implementation begins. SXP simulations let teams experience what the change will mean for their work, reducing uncertainty, building buy-in and lowering the risk of programmes stalling between plan and delivery.

From strategy to adoption

Use simulations to align executive teams, support platform migrations, drive capability adoption and build internal best practice.

Alignment across teams

When leadership, delivery teams and end users have all had the same experience, they reach agreement more easily and act faster.

[Mechanics]

We turn experience into understanding

Simulations are realistic business models that teams run themselves. They analyse performance data, make technology and process decisions and see how those choices affect business outcomes. Because teams experience cause and effect directly, learning happens faster than it can through presentations or documentation. Sessions typically last 90 minutes to four hours.

See cause and effect

Teams see what their decisions do to the business.

Compress time

A full transformation unfolds in a single session.

Any group size

Run with one team or several hundred participants.

Virtually or in-person

Built to fit how your teams already work.

[Portfolio]

Our simulations

SXP offers three core simulations covering ITSM operations, ITSM transformation and DevOps. Training organisations and enterprises can license them as they are. For technology vendors, SXP configures each simulation around specific platform capabilities, so sales teams, partners and prospects work with your product rather than a generic one.

IT operations

ITSM processes and their business impact. Covers incident, problem and knowledge management, configuration and automation. Best for teams who need a detailed understanding of how ITSM capabilities drive day-to-day business value.

ITSM transformation

Broad ITSM practices and how they connect across the maturity curve. Shows how integration drives speed, efficiency and business outcomes. Best for teams who need to articulate the value of ITSM at a strategic level.

DevOps transformation

The strategic and technical choices facing organisations in a DevOps transformation. Covers development practices, ways of working and tooling decisions. Best for teams deciding how software gets built and run.

“If people don't believe in what you're doing as a transformation programme, it's going to fail. The simulation massively helps engagement, and as a result you are significantly more likely to succeed.”
Valerie Wilson
Managed Service and AI Ops Programme Director - BT
Explore simulation

Ready to talk?

Tell us what you're working on and we'll discuss whether a simulation would help. Email or a call, whichever suits you.